Terms of Service

Welcome to FarmPickedForYou.

Last Updated: Oct 23th, 2017

 

We ask that you please review the following terms and conditions before using the site.

When you sign up to become a Subscriber of FarmPickedForYou, your subscription will automatically renew until you cancel it.  You can skip a delivery or cancel your membership at any time. However, please be advised: because we plan, purchase and order items for the FarmPickedForYou menu in advance, both the skipping service and cancellation request require advanced notice to FarmPickedForYou, as set forth more specifically on the Website.

The cut off is seven days prior to your delivery day at 12 PM EST to skip or cancel an order or make any substitutions to your order. If you miss these deadlines, you will be responsible for paying the applicable amount, and the cancellation will take effect the next week. 

We do not cancel out accounts on your behalf, you must follow the steps within your account to cancel out your subscription.

We are also unable to process returns on any ordered boxes past your designated cut-off time or on any pre-order box purchases.

Please note: if you select the option to pre-pay for your boxes at the discounted rate we are unable to refund for the pre-pay subscription.

We’re sorry, but except in states where required by law, our Gift Cards and Pre-Pay Boxes cannot be exchanged for cash or credit. The gift card balance remains indefinitely on your FarmPickedForYou Customer Account.

We are unable to guarantee species or apples or pears, we like to work with a variety of smaller farms and get several different types in weekly.

FarmPickedForYou uses reliable third-party delivery companies as UPS or other local partners to deliver all FarmPickedForYou orders. we are not offering the united states postal service (USPS), and also we are not delivering to post offices.

To maintain the highest quality of your delivery we recommend that you immediately refrigerate the items when you receive them. You as the customer are responsible for opening your box on delivery day, and proper refrigeration after your box arrives.

You should inspect your package to ensure the contents arrive in a cool, refrigerated condition. All damage or missing box reports must be made within 24 hours of your FarmPickedForYou delivery. FarmPickedForYou may require a detailed explanation of damaged product, return of the damaged product and or photographs before making any credit, or adjustment to your FarmPickedForYou account. All damage issues need to be addressed to our customer service email: info@farmpickedforyou.com

If you are not home when a delivery arrives, the delivery company will be leave the package for you at your door.  By becoming a FarmPickedForYou subscriber you are authorizing FarmPickedForYou to leave your delivery at your door, or allowing a doorman to accept the delivery on your behalf. We use refrigerated shipping solutions to maintain the quality and integrity of your products during summer months. However, to do this, we recommend that you immediately refrigerate or freeze perishable items.  Ultimately you as the consumer are the main maven of your FarmPickedForYou freshness.

In such cases of a doorman, a neighbor, or your alternate receiver is not present at the time of delivery, we will use commercially reasonable efforts to contact you.  If we are unable to reach you for any reason, the order will be left at your door. We are not responsible for missing or stolen packages, but we apply our best efforts in tracking to assure to the best of our ability the safe delivery to the rightful owner.

Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the delivery.  In cases in which you have designated an alternative receiver, such person shall accept the meals under all of the same terms and conditions that would apply had you accepted the delivery yourself.

We do not accept return shipments, you as a customer would still be responsible for the full price of the shipment should you reject delivery. In the case of extended transit delays please be sure to accept the delivery, we will be unable to file any claims on your behalf for damaged items if you reject the delivery.

Prices of FarmPickedForYou pre-defined boxes or for each product are subject to change anytime and we will send you an email to inform new prices.